SHIPPING
DOMESTIC SHIPPING (USA)
- We ship to all 50 states in the USA
- Shipping cost is a flat rate of $10
- Orders are typically processed and shipped within 1-3 business days
- Delivery times may vary depending on the destination
INTERNATIONAL SHIPPING (CANADA)
- We ship to Canada
- Shipping cost is a flat rate of $15
- Orders are typically processed and shipped within 1-3 business days
- Delivery times may vary depending on the destination
- Customers are responsible for any customs duties, taxes, or fees imposed by their country
INTERNATIONAL SHIPPING (OTHER COUNTRIES)
- For international shipping outside of the USA and Canada, please provide your detailed location via info@eriquaofficial.com to determine the shipping cost
- Orders are typically processed and shipped within 1-3 business days
- Delivery times may vary depending on the destination
- Customers are responsible for any customs duties, taxes, or fees imposed by their country
EXPEDITED SHIPPING OPTIONS
For inquiries regarding expedited shipping options, kindly contact us as info@eriquaofficial.com to discuss pricing and feasibility based on your shipping address
CUSTOM DUTIES
Orders placed on www.eriquaofficial.com website and shipped outside of the USA may be subject to taxes and customs duties upon arrival at the destination. These charges are the responsibility of the customer. Please note, we are not obligated to inform customers of these charges, therefore we cannot be held liable for any costs incurred. Customers are advised to verify potential customs duties and taxes with the relevant authorities in the delivery country.
UNSUCCESSFUL DELIVERY
We ship to the address provided on your order form. In the event of an incorrect or non-existent shipping address, ERIQUA cannot be held responsible for any loss or misdirection of the package once tracking confirms its entry into the postal system and delivery status. If you are unable to locate your package after it has been scanned as delivered by the postal service, you must immediately contact your local post office to address any delivery issues. Please note that shipping charges are non-refundable.
GENERAL TERMS
- All shipping costs are non-refundable
- We're unable to cancel an order once it has left our warehouse
- We are not responsible for any delays or issues caused by the shipping carrier or customs
- For any questions or concerns regarding shipping, please feel free to contact us at info@eriquaofficial.com