ERIQUA places high importance on protecting your personal data and has implemented strict policies and security measures to ensure its confidentiality. This privacy policy is intended to inform you, about how we handle your personal data and why we must collect certain personal data about you, providing you with clarity and confidence. By purchasing our products, you acknowledge that you have reviewed and understood the contents of this privacy policy.

 

 

 

PERSONAL INFORMATION COLLECTION AND USE

 

When you make an online purchase, we collect and process your name, email, phone number, shipping address, and billing address, including street name, zip code, city, and country, to process your order efficiently. This data is also used to manage returns or complaints and to communicate with you regarding any inquiries or feedback you may have about the product(s). The legal basis for processing this information is the necessity to fulfill ERIQUA's contractual obligations to you.

 

When you visit our website, www.eriquaofficial.com, we may process your IP address to determine your geographical location. This processing is conducted for statistical purposes, helping us improve our services through visitor data analysis.

 

Additionally, we automatically collect certain information about your device, such as your web browser, IP address, and time zone, as well as data on the cookies installed on your device. As you navigate the site, we track which web pages or products you view and how you interact with the site. This information helps us enhance your browsing experience and improve our services.

 

It is important to note that we do not collect or store any payment information provided during the transaction process.

 

 

 

DATA PROTECTION AND DISCLOSURE POLICY

 

At ERIQUA, we prioritize the privacy and security of our customers' personal data. We do not sell your personal information to any third party for marketing or other purposes. Your personal data is treated with the utmost confidentiality and is only disclosed when required by law or to comply with legal obligations. This commitment ensures that your personal information remains protected and is used only for the purposes outlined in our Privacy Policy.

 

 

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DATA RETENTION POLICY

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In compliance with our privacy policy, ERIQUA retains your personal data only as long as necessary to fulfill our contractual obligations to you, or as required by law. We may also retain your data to defend against disputes, prevent fraud or abuse, or enforce our Terms and Conditions. We adhere to strict data retention practices to ensure your information is only kept for legitimate purposes

 

 

 

COOKIES

 

Cookies are small text files stored on your device (such as a computer or mobile phone) containing information about your visit to the website. They can be temporary (session cookies) or persistent, with an end date for deletion. First-party cookies are set by the website itself, while third-party cookies are set by others. There are four main types:

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• Necessary cookies: Essential for the website to function.

• Preference cookies: Save user preferences like language or currency.

• Analytical cookies: Analyze how visitors use the website to improve its design and functionality.

• Marketing cookies: Track user activity for marketing purposes, like refining product recommendations based on past views.

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COOKIE POLICY

 

To ensure compliance with cookie regulations, we request your consent before placing cookies on your device. Upon your first visit to the website, you will be prompted to manage your cookie preferences in our cookie banner. Your choices will be saved, and only cookies to which you have consented will be placed. Your preferences are stored for one year and can be changed at any time.

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Please note that consent is not required for necessary cookies, which are essential for the website to function properly.

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Your chosen preferences apply only to the device you are currently using. If you visit the website from another device, you will need to manage your preferences for that device.

You can usually disable or delete cookies in your browser settings. However, please be aware that disabling necessary cookies may affect the functionality of the website and our services.

 

CHANGES TO THE POLICY 

 

Updates to this policy may occur periodically to reflect for changes in our use of cookies or for legal and regulatory compliance. We encourage you to check this Cookie Policy regularly to remain informed about our use of cookies and related technologies.

 

 

 

YOUR RIGHTS

 

RIGHT OF ACCESS

 

You have the right to confirm if we are processing your personal data and to access this data, along with information on why we process it, the types of data involved, who we share it with, and how long we will store it.

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RIGHT OF RECTIFICATION

 

You can request to correct any inaccurate personal data about yourself, as well as to fill in any incomplete data.

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RIGHT OF ERASURE

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You have the right to request the erasure or restriction of your personal data under certain circumstances:

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• When your data is no longer necessary for the purposes for which it was collected.

• When processing is based on your consent, and you withdraw your consent without another legal basis for processing.

• When you object to processing for direct marketing purposes.

• When your data has been unlawfully processed.

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RIGHT TO OBJECTION – DIRECT MARKETING AND PROFILING

 

You have the right to object the processing of your personal data for direct marketing purposes, including any profiling associated with it, at any time. Should you choose to exercise this right, we will cease processing your data for these purposes.

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THE RIGHT OF DATA PORTABILITY

 

If our processing relies on your consent or is necessary for our contractual obligations, you have the right to request that the data you have provided to us be provided to you in a structured, commonly used, and machine-readable format. Additionally, you have the right to transmit this data to another controller.

 

 

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DATA SECURITY

 

We implement thorough security measures to safeguard your information. Despite our efforts, please be aware that no data transmission over the Internet or wireless networks can be guaranteed to be 100% secure.

 

 

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POLICY UPDATES

 

ERIQUA reserves the right to make changes to our privacy policy. The updated policy will be posted on our website, so please review this page regularly.

 

 

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CONTACT INFORMATION

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For inquiries regarding this Policy or your Personal Information rights, please feel free to reach out to us at info@eriquaofficial.com